Support

We welcome your comments and suggestions on our software – please complete the form below and we will get back to you as soon as we can. If you are reporting a problem with the software, please provide as much information as possible, including:

  • App name and version number (in Settings)
  • Device model number (Settings App -> General -> About -> Model)
  • iOS version (Settings App -> General -> About -> Version)
  • A description of what you were doing at the time the problem arose
  • Any other information you think may be relevant

Before you submit your query, you could save time by checking one of the following pages, which may already contain the information you need.

We aim to respond to all queries within 24 hours; if you haven’t received a reply in that time, please check your junk mail.